Refund policy

Last updated 5 November 2026

I want you to buy this only if it is useful to you. So the rules are simple, and they are the same ones I show next to every button on the page.

The rules

• Full refund within 7 days of purchase, as long as you've watched less than 10% of the playbook, no questions asked.

How I count it: the player records how far you get in each lesson and how long you play, and I use the larger. Reading a transcript in full counts the lesson as watched. Anything you download, the video, the transcript, the written lesson or a sheet, counts that lesson as watched in full.

On the page this reads: Full refund within 7 days if you've watched less than 10%.

How "watched" is measured

Your watched percentage is what each core lesson counts as watched, added up and divided by the total running time of the core lessons.

When you ask for a refund, I'll tell you your current watched percentage, so you know exactly where you stand.

How to get a refund

Payments are taken by Whop, which is the merchant of record. You can request a refund from your Whop account, or email me at rob@theattentionplaybook.com with the email address you bought with. I won't ask why.

Refunds go back to the original payment method. Whop processes them, and your bank may take a few working days to show the money.

Your legal rights

This policy is on top of your statutory rights, not instead of them. Because the playbook is digital content, the 14 day cancellation period under UK consumer law can end once you start watching; my 7 day rule above applies regardless of that.